Frequently Asked Questions
Where in my home should the appointment be held?
A comfortable space on a hard surface that is easy to clean. The area should have a plug socket for equipment, adequate ventilation and good lighting.
Access to a sink is necessary where a portable backwash basin can be set up for shampooing and cleaning tools.
Additionally, bathroom facilities should be provided.
Will there be a mess to clean up?
I use protective equipment such as a floor mat for an easy cleanup.
What to expect after making a booking request?
I will get in touch within 24 hours to discuss next steps (e.g. consultation, patch test) and confirm availability.
Do I need to provide anything for the treatment?
Just a comfortable chair; everything else is provided by me.
Is it safe to have an appointment?
I adhere to government guidelines to ensure to minimize the risk of transmission. All equipment and tools are thoroughly disinfected before each appointment. Face masks are no longer mandatory but at your discretion. If you are feeling unwell or have tested positive for COVID-19, please inform me.
If you are unvaccinated or at high risk, consider booking an appointment carefully. If you have specific hygiene or treatment requests, please let me know in advance.
How to pay?
Deposits to be paid via bank transfer.
The remaining amount can be paid with debit/credit card or cash upon service completion.
How about parking charges?
The first hour is complimentary, and thereafter incurs a charge (as per rates by your local authority).
What areas in London do you cover?
Clapham, Balham, Tooting, Dulwich, Herne Hill, Streatham, Wansworth, Wimbledon, Battersea.
If you are not sure if your area is covered, please get in touch
On what days do you work?
Currently I work on Thursdays and some Sundays only.
Do you also do haircuts?
Currently I do not offer haircuts.
What conditions might restrict your appointment?
Please let me know if you have a recent scar tissue, skin allergies, cuts, eczema or bruising on your scalp.
What might prevent me from having an appointment?
If you have any current infectious conditions or concerns, I recommend consulting your doctor before booking any services.
Do you have insurance?
Yes, I am fully insured.