Last updated: 16 November 2023.

TOROK Hair (“us”, “we”, or “our”) operates torokhair.com (the “Site” or “Service”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

At TOROK Hair we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information collected for any other purpose other than the services listed.

Contact details:

Name: Dora Torok

Phone Number: +447591343261

E-mail: torokhair@hotmail.com

The type of personal information we collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and address (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. For more information on cookies you can read the guidance at All About Cookies.

Security

Your information is stored within the European Economic Area on secure servers provider by Getspace (operated by Starfix Dublin Limited). The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we will do our best to protect your information and prevent unauthorised access, we cannot guarantee its absolute security.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to the terms stated in this policy.

For transparency, listed are the business services we provide and how each service uses the information we collect:

1. Hair and beauty related services

We request the minimum level of Personal Information to run our business effectively. This is data you provide us directly. We will never obtain information about you indirectly from sources outside our business. We also store notes with respect to services we undertake to ensure we maintain and exceed our level of service, for example, your preferred hair style, colour formula codes.

As patch testing before using a hair colour or toner is a legal requirement under Section 3 of the Health and Safety at Work Act, we may be required to ask questions and store information related to your medical history. 

We consider you have provided consent for us to store Personal Information and information about your services based on your receiving services from us.

 2. Communications

We may contact you via phone, email or text message to confirm and remind you of appointments. We consider your having made the appointment as consent to undertake this activity however, you may opt-out at any time. 

We will not undertake email marketing without you first providing consent for us to do so.  You may opt out of receiving marketing material at any time.

 3. Data services provided by third party

We may employ third party companies and individuals (“Service Providers”) to facilitate and to provide our Service on our behalf. These Service Providers may be involved in performing Service-related tasks or assisting us in analyzing how our Service is utilized. It’s important to note that these third parties are granted access to your Personal Data solely for the purpose of executing these tasks on our behalf and are bound by an obligation not to disclose or use the information for any other purposes.

 Google Analytics

Google Analytics, a web analytics service provided by Google, is utilized to track and report website traffic. Google utilizes the collected data to monitor and track the usage patterns of our Service, and this data may be shared with other Google services. Google might employ the gathered data to personalize and contextualize advertisements within its advertising network.

If you wish to opt-out of having your activity on the Service available to Google Analytics, you can do so by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity with Google Analytics.

For more detailed information about Google’s privacy practices, please refer to the Google Privacy & Terms web page: Google Privacy & Terms.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

You may contact us to:

• Request a discussion about our privacy policy
• Request a copy of  information we have recorded about you
• Request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 3 years.
• Make a data protection complaint. You also have the right to complain to the information Commissioner’s Office. Find out on their website how to report a concern: www.ico.org.uk/concerns/handling